Privacy Policy for Cup'ital Tea

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Effective Date: January 1, 2025

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At Cup'ital Tea, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website ("Site: cupitaltea.com"), shop with us, or join our community. By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

a. Information You Provide

• Personal Information: When you create an account, place an order, sign up for our Tea Club, or contact us, we may collect personal information such as your name, email address, mailing address, phone number, and payment information.

• Voluntary Information: If you participate in surveys, promotions, or engage with our community, we may collect additional information you choose to provide.

b. Automatically Collected Information

• Device and Usage Information: We collect details about your device (e.g., IP address, browser type, operating system) and how you interact with our Site (e.g., pages visited, time spent on the Site).

• Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our Site. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for purposes such as:

• Processing and fulfilling your orders.

• Providing customer support.

• Sending marketing communications (with your consent).

• Improving our Site, products, and services.

• Complying with legal obligations.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

• Service Providers: Third-party companies that help us operate our business, such as payment processors, shipping providers, and email marketing platforms.

• Legal Obligations: Authorities when required by law or to protect our rights.

• Business Transfers: In the event of a merger, acquisition, or sale of our business.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We encourage you to take steps to protect your information, such as using strong passwords.

5. Your Rights

Depending on your location, you may have the following rights:

• Access to the personal information we hold about you.

• Request correction or deletion of your information.

• Opt-out of marketing communications by clicking "unsubscribe" in our emails.

• Restrict or object to certain data processing activities.

To exercise your rights, please contact us at info@cupitaltea.com.

6. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices or content of these sites.

7. Children's Privacy

Our Site is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with the effective date. Please check back periodically to review any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Cup'ital Tea
Email: info@cupitaltea.com
Phone: 980319-1074

Thank you for trusting Cup'ital Tea with your personal information.